Oragadam Rooms values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make a booking, or interact with us through any online or offline channels. By using our website or services, you agree to the practices described in this policy.
1. About Us Oragadam Rooms (“we”, “our”, or “us”) operates serviced rooms and accommodation facilities primarily for business travelers, professionals, and guests visiting Oragadam and nearby industrial areas. This Privacy Policy applies to information collected through our website, booking platforms, phone calls, WhatsApp, email, and in-person interactions.
2. Information We Collect We may collect the following categories of information:
a. Personal Identifiable Information (PII) Full name Phone number Email address Residential or business address Government-issued ID details (such as Aadhaar, Passport, Driving License) for check-in and statutory compliance
b. Booking & Stay Information Check-in and check-out dates Room preferences Number of guests Special requests
c. Payment Information Payment transaction references Mode of payment (UPI, card, bank transfer) Note: We do not store credit/debit card details. All online payments are processed securely through third-party payment gateways.
d. Technical & Usage Data IP address Browser type Device information Pages visited and time spent
3. Purpose of Information Collection We collect and use your information to: Confirm and manage room bookings Verify guest identity as required by law Provide customer support and service updates Improve our website, services, and guest experience Send booking confirmations, invoices, and important notices Comply with legal, tax, and regulatory requirements
4. Consent By providing your personal information voluntarily, you consent to its collection and use in accordance with this Privacy Policy. Where required, explicit consent will be obtained for sensitive personal data.
5. Data Retention We retain your personal information only for as long as necessary to: Fulfill booking and service obligations Meet legal and regulatory requirements Resolve disputes and enforce agreements Once the retention period expires, your information is securely deleted or anonymized.
6. Security Measures We implement reasonable and appropriate security practices to protect your information, including: Restricted access to personal data Secure servers and systems Encrypted communication where applicable Data minimization principles Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Sharing and Disclosure of Information We do not sell or rent your personal information. We may share information only in the following cases: Service Providers: Payment gateways, IT service providers, or booking platforms strictly for service delivery Legal Compliance: Government authorities, law enforcement, or regulatory bodies when required by law Business Transfers: In the event of a merger, acquisition, or sale of assets
8. Cookies and Tracking Technologies Our website may use cookies and similar technologies to: Improve site functionality Analyze visitor behavior Enhance user experience You can control or disable cookies through your browser settings. Disabling cookies may limit certain website features.
9. Third-Party Links Our website may contain links to third-party websites or booking platforms. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review their privacy policies before providing any information.
10. Guest Rights You have the right to: Access the personal information we hold about you Request correction of inaccurate data Request deletion of data, subject to legal obligations Requests can be made by contacting us using the details below.
11. Children’s Privacy Our services are not directed at individuals below 18 years of age. We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
13. Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
